Hubble Contacts Reviews - What Is It?
DO NOT USE Hubble Contacts!!! You Must Read This Review!
Fully Researched: Price, User Feedback and More!
Hubble Contacts is a company that promises to deliver daily contact lenses right of high quality to your door at lower prices than the competition. This service allows all people with a valid prescription to get 12 pairs of lenses for free after signing up for a subscription. Afterwards, you will need to pay about $1 per day. To sign up for an account, you will need to enter your right and left eye power, your name your doctor's name and state, and your email address. If you need an eye examination, the reps of the company will schedule a doctor's visit for you in your area. According to the Hubble official website, their lenses are made with the use of state-of-the-art injection molding by Taipei-based St. Shine Optical Co. Their lenses are said to be manufactured from a high-grade methafilcon-A hydrogel material that contains 55% of water, features thin edge content and provides UV protection. They are claimed to have been approved by the FDA for sale in the USA. These lenses are promised to be easy to insert, provide comfort all day long, and guarantee crystal clear vision.
According to the company, an independent double-masked study conducted by the University of Houston College of Optometry showed that Hubble Contacts are comfortable for daily usage. Is this brand really popular in the country? Are their lenses the least expensive option? What considerations should be kept in mind before signing up for a subscription? Let's try to find the answers to these questions by reading what we have learned about the product during our research. As a matter of fact, the company behind the product is not very popular in the country. It was co-founded in May 2016 by Jesse Horwitz and Ben Cogan. Ben earned his degree in Philosophy from Princeton and earlier worked as a Senior Customer Insights Associate for Harry's Grooming. Jesse graduated from Harvard Law School and was Investment Analyst at Columbia Investment Management Company and Founder of Gadfly Capital. Hubble Contacts is also known as Vision Path Inc. Their official website is not as informative as desired. However, you can find many promising claims about the product online. Powers of the lenses range from -0.50 to -12.00, and +0.5 to +6.00. The base curve is 8.6, while the diameter is 14.2. As it was already noted, all orders of Hubble Contacts require a doctor's prescription, including your name, prescriber's name and prescription expiration date. Let us take a look at what real customers are writing about their experience of using the company's service in their testimonials online.
Customer Reviews - Does Hubble Contacts Really Work?
Before making an order of Hubble contact lenses it should be noted that they are only designed for people with no or mild astigmatism (less than -1.00 cylinder). If your diagnosis is more significant, the official website of the company indicates that they are planning to offer toric lenses. They sell only daily lenses at the moment, but they say to be investigating bi-weekly and monthly lenses, too. But they will need to meet certain safety and comfort standards. For more details, you are highly recommended to read Hubble's Wearers Guide. Contact lenses are an important part of some people's everyday life. These products are also very expensive and difficult to pick up, which is why it is vital to make the right choice.
Based on the customer reviews available on third-party websites about Hubble Contacts, the sign up process is quite simple. Most customers are satisfied with the shipping times too. There may be some difficulties with getting an appointment with a doctor if you need eye examination, though. After that you will need to place an order and drive to pick your order up. However, the majority of customers are not pleased with the high price of the product. Not all people say that their first impression of wearing the lenses was pleasant. Some wearers found them very uncomfortable to wear, as well as difficult to take out. As a result, some people report getting red, irritated eyes for a few hours afterwards. While some users of Hubble Contacts found them to be soft and flexible, others could hardly spend an hour while wearing these lenses. They cause dry eye in some users. The company behind the product, Vision Path Inc., wasn't rated with the Better Business Bureau. They have several closed complaints one of which referenced difficulty getting proof of purchase. Let us take a look at some of the actual users' testimonials left online. One woman confesses that she has to shut up about the company for some reason. The contacts she bought seemed smart until she tried to cancel. She did not like them because they got dry too fast compared to her normal contacts. When the woman attempted to cancel she found out that she could not do it on their website. She had to call the customer service during their business hours. According to her words, they do not give a full refund; instead, they decide what refund they will give you and they don't even disclose when you can return the box. They did not give the customer her money back. The company seems to be a scam. Here are some more customers' reviews.
"I have contacted HubbleContacts Company several times in order to discuss my prescription that had expired already but they do not respond to me and continue to charge my account regularly. My prescription is not valid any longer. I have spent many trying to reach this company but in vain. I even changed my banking info but they still continue to charge my account. I do not recommend dealing with this company as they conduct a deceptive business practice. I will never deal with this company ever again."
"Hubble Contacts is a dishonest company. I wanted to cancel my order but they refused to do this. I have emailed them three times without any results. There is no way to cancel my subscription online. I changed my Visa card, and they took money from my new card without my authorization. I want to warn everyone their contact lenses fit terribly and cause a lot of painful when wearing them. They are made from cheap material and are too thick. If you have any problem, be sure they will not respond to your emails. Don't fall for their awful contacts. They have the worst customer service I have ever encountered in my practice of shopping online."
"Don't buy Hubble contacts! This is a product made by a terrible company with awful customer service. Their contacts didn't fit me, so I decided to cancel my subscription. And I did it; however, they continue sending me the product. It's not funny anymore! They are constantly stealing money from my account. My emails, returned packages, voicemails simply don't work. These contacts are wrong for my eyes."
My Final Summary
Summing everything up about Hubble Contacts, it is necessary to say that this company seems to be a scam. Their lenses have low quality and often don't fit buyers. As a result, these people are trying to cancel their subscription; however, they succeed rarely. The company continue sending their product on a regular basis and charging money from these people's accounts. They often sent the wrong RX but they want you to keep the product. Their customer service leaves much to be desired. Their representatives are rude and sarcastic if they respond to your calls. They won't stop taking money from your account, no matter how much you call, email, or beg. Just don't deal with this company ever!
Where To Buy Hubble Contacts In Stores?
Even with the initial two-week free offer, remember that you will have to pay $3 shipping, which will take up to ten business days to arrive. The order comes in a 100% recyclable box. The service is only available to residents of the USA only. Two weeks after the initial free trial, you will have to pay $30 per month, plus $3 shipping, for 30 pairs of lenses. The frequently of getting shipments can be changed and the company will reach out to you before consulting your doctor to check your prescription. The provider of contacts doesn't deal with the insurance provider, even though you can use your receipt to apply for reimbursement via your carrier. You can use your HAS or FSA account for payments. All orders come with a 30-refund policy, but it applies to unopened boxes only. If you have any questions or concerns, you can contact the Hubble's support department by calling at 844-334-1640 or sending your message to email@example.com.
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